So convenient to train station and a lot of good restaurants around, especially if you prefer Asian food. We had a high floor with a great view and the welcome gift of chocolate and port was thoughtful and fun. Having the elevator was also handy for the amount of luggage we brought and my father’s mobility issues.
Jennifer
2025년 5월
Location couldn’t have been better. Indoor shopping mall with multiple floors, food, court, and restaurants, connection to the Metro, movie theater , train across the street, buses, taxis and walkable to many attractions. The hotel itself is on a main street with views of the city or water views, which are amazing. The staff is wonderful and Maria was very helpful and kind. The beds are comfortable. I had a single serving of Portwine and chocolates in my room . Comfortable bathrobes and slippers. The beds are so comfortable.. breakfast is offered with some packages. I did not have that but look forward to my next day where I will try it.
Evelyn
2025년 2월
EVERYTHING! GREAT location, friendly & professional staff & clean rooms! THANK YOU for the welcome chocolates/pastries/red port 🙏🏻
Anonymous
2025년 6월
I really liked the large and very comfortable room. Comfortable bed and pillows. Room was not too hot or cold, and noise isolation was excellent. I only heard traffic when I had the window open. I picked this hotel for the proximity to Oriente station (and the airport), but the nearby river was a nice added bonus. Ample hot water and good quality shower products. Having an armchair in the room made me choose this hotel over another nearby hotel, and I'm glad I did. The breakfast room was nice and big so I never felt crowded or rushed.
Jackie
2023년 1월
The view from our room is spectacular. The staff were very attentive, polite and doing their best. They always clean up the room and refill beverages. The toiletries are delicate and have a very nice scent. Bed is so comfy and room is quiet. They even gave us wine and cake for my birthday (Thank you so much 😍) For breakfast, you have to book the schedule, which I can understand for them to organize the bulk of guests. The location is so good , very close to metro (Oriente), bus and train station. You can go easily to the center, airport, sintra, etc. In summary, our stay is fantastic. Indeed, a place where being happy is effortless.
Mari
2024년 7월
The room was spacious (we got a free upgrade to the river view) and the bed comfortable, though it was surprising to see a very unsafe window that could be easily opened at the 14th floor, which could let a kid or adult pass through the unguarded outside.
Brunob
2024년 7월
Quiet sleep, even on a area which can become very busy and noisy! Very clean room. We got a free upgrade to 12th floor with a fantastic view over the river! Thank you! It made our stay very special! Room was extremely well equipped and with a lot of nice touches as welcome gifts as well (sweets, notes, crayons and coloring paper, coffee/tea, and even an indoors-bicycle on the room!) Small details but altogether it made the stay very pleasant.
Ana
2024년 8월
Good big room with all the facilities that we needed. Staff was very polite and super attentive. The housekeeping staff was also very very nice, they always treated us very well, the rooms were extremely clean!! That was a great team work.
Vanessa
2024년 7월
Location near the mall and Oceanario is great for family with kids, breakfast was good, not excellent though. The room was recently renovated. Rituals amenities were nice.
Fernanda
2025년 2월
We had a room on the 16th floor with river views , the views were out of this world amazing, the bed was huge and so comfy, also some lovely welcoming gifts. Breakfast was fabulous, they have set breakfast times you choose an option, for example we had 7:45 to 8:30, it really works as the hotel is incredibly busy. The staff both on reception, in the restaurant and bar were so professional and helpful. The house keepers were great. The hotel is in the perfect location, with the train station across the road, as well as a massive shop centre across the other side, restaurants everywhere, short walk to the water and aquarium. Tapas is a must.
Jannette
2024년 6월